Shipping policy

Shipping & Return Policy – primatt.store

At primatt.store, we are committed to delivering your orders quickly and ensuring a smooth shopping experience.

📦 Shipping Policy

All orders are processed within 1–3 business days.
Once shipped, orders are typically delivered within 7 business days, depending on your location.
You will receive a confirmation email with tracking details once your order has been dispatched.
Delivery delays may occur during peak seasons or due to unforeseen circumstances, but we will keep you informed.

🔄 Return Policy (5-Day Returns)

We offer a 5-day return policy from the date of delivery.
To be eligible for a return, the item must:
- Be unused and in its original condition
- Include original packaging and tags
To initiate a return, please contact us at primattstore@gmail.com within 5 days of receiving your order.
Once your return is approved, we will provide instructions for the return process.

💳 Refunds

After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5–7 business days to your original method of payment.

📧 Support

For any questions or concerns regarding your order, feel free to contact us at:
primattstore@gmail.com

Thank you for shopping with primatt.store!